Help / Mixtape Clothing

How secure is your store?

This store uses PayPal for payments, and PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

What forms of payment do you accept?
We gladly accept Visa, MasterCard, American Express, Discover, or regular account payments all through PayPal

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Do you ship to my country?
We sure do! if you have a postal address we can ship it to you.

I have just placed my order, how long will it take to be delivered?
All orders are sent out within three working day. Orders within the UK should arrive within 3-5 working days. All EU mainland orders should arrive with 7 working days and orders placed in the United states and elsewhere can take 7-14 days

What is your returns policy?
Unworn items that are its ORIGINAL CONDITION can be exchanged within 15 days of the delivery. Please use the contact page to contact us regarding any returns or replacements. If a product is faulty, it may be exchanged for a new product (subject to availability) with no additional delivery charges.

I haven't received my order, where is it?
If it has been longer than the expected delivery time and you still haven't received your order please contact us by clicking the "CONTACT" tab at the top of the page ASAP.
If you have any other questions at all please feel free to contact us by using the CONTACT tab at the top of the page

I'm having trouble getting my order sent to a different address to my billing address?

If you don't have a PayPal account then the option to have your order sent to an alternate address is not available. Although you can place your order and then contact us with your Name, Order number and preferred address using the CONTACT form on the contact page.